How can I check-in and get my boarding pass? We do not recommend carrying your dress in your checked baggage. Due to security regulations, the amount of liquids, aerosols and gels that can be transported in your hand luggage is limited. VivaAerobus' official site, cheap tickets and flights in Mexico, IMPORTANT: As of January 26, 2021, all passengers travelling to the United States must present a negative COVID-19 test result. Some animals can get nervous before and during the flight, however, it is not recommended to sedate them, because it can cause problems to their health during the flight; ask with your vet first. All Viva Air tickets include luggage. Note that the cabins are set up in a 3 x 3 configuration, meaning you may want to select your seat … If you have questions about our restrictions on the transport of pets or want to know the specifications of the documents requested for national and international flights, please visit our Pets on board section where you will find all the information to travel with your best friend. Does your child will travel with someone else? Like poor company, they scam you on small stuff. If you chose to travel with the Basic or Smart combos, you can carry the first checked bag at no additional cost, which should not weigh more than 15 kg (33 lbs.) Non-perishable food, such as canned food, can be carried in both carry-on and checked baggage. We recommend that you bring wet wipes, even if they no longer wear a diaper, and if they still use them, carry some extras and pack a change of clothes in your carry-on bag. Eligible customers must hold a valid passport or national identity card issued by the government of a European Economic Area (EEA) country and must be departing from an airport that will accept a mobile boarding pass. - Select your seat or wait for one to be randomly assigned to you before your flight. If you have an electric wheelchair, it must have a sealed battery, disconnected and with its terminals isolated to avoid spills from the same battery. Never again. If the sports equipment is small, you can carry it as part of your carry-on if this, due to its characteristics, does not represent a risk and complies with the restrictions on weight and dimensions. If you have a pacemaker, in addition to suggesting that you carry a medical certificate to show at the airport security filters, we recommend that before your trip, you talk with your doctor about the possible risks. To make your entry process to Mexico easier and you can start enjoying this incredible destination, in addition to carrying your passport and the mmigration documents that Mexico requests to enter the country, visit the official website of the National Institute of Migration, where you can Obtain your immigration form to take with you on the day of your flight. Your baby should remain on your lap throughout the flight. Does Viva Aerobus (VB) have online web check-in? Perishable foods should be vacuum packed, dry, and frozen. Are the boarding passes I receive when I check in at the airport and online different from each other? Do not pack your IDs, keys, jewelry, medications or mobile devices in your checked baggage, always carry these items in your carry-on. This is one (1) personal item of maximum 10 kg and 40x35x25 cm. To travel within Mexico, some accepted documents are the birth certificate, CURP or passport. Fasten your seat belt on your hip; if you require extension for additional comfort, request it with our flight attendants. You can switch to flight mode to test that for your own peace of mind. Carry a small toy or its favorite blanket inside the kennel to keep it calm. and must go inside their kennel, which cannot measure more than 40 cm (16 inches) long, 30 cm (12 inches) wide, and 20 cm (8 inches) high. Make sure they sleep and rest well before traveling and that they have packed everything they will need during the flight. You can do it in this same website or download our mobile app (available on iOS or Android); once there, you must enter your reservation code and last name to obtain your boarding pass once you accept the terms and conditions. Cela signifie que vous n’avez plus besoin d’imprimer vos cartes d’embarquement ! Remember that all charges are per passenger and per flight, and that adding them online will always be cheaper than doing it at the airport. Take a look at the menu to find the topic of your interest and quickly answer your questions. You must present the current vaccination card at all times, according to the age of your pet, and you must sign the responsive letter that will be delivered to you at the counter at the time of check-in. We welcome only professionally trained and certified service cats and dogs on board at no additional charge. You can do it from wherever you are through our website or Viva App, from 10 days to 70 minutes before a domestic flight, and from 1 day to 70 minutes before an international flight. I’ve checked in online for myself and my wife and so have both of our boarding passes on my phone. If you do not have an assigned seat yet, it is important that you present yourself at the check-in desk at least 2 hours (domestic flight) or 3 hours (international flight) before the departure time, to check-in and obtain your boarding pass at no additional cost. Because a good meal will always be a good memory, here we tell you what you can take and how you should pack it. or measuring more than 319 linear cm (126 linear inches) or those not properly packaged will not be accepted for transportation. The most … Confirm the flight arrival time and terminal, so that the adult who is waiting for them at the destination arrives on time and can pick them up immediately. Baggage check-in was smooth, boarding well managed, flight on time. Take a short and fast line to deliver your checked luggage get your boarding pass and board the planeboarding pass. However, we are flying from Cancun to Mexico City on Viva Aerobus and they wanted something like $5 a person to print out a boarding pass at the airport. 2. For an international flight, the document described above must be notarized or may present the Minors Exit Form (for minors of Mexican nationality or residence) which must be stamped by a migration agent. Cheap flights to travel in Mexico with deals everyday. Make sure that your pet exercises a little and drinks water before the flight, its hydration is very important. Here’s a list of airports that don’t accept mobile boarding passes. Likewise, you must present to our check-in and / or crew personnel, a medical certificate that guarantees the use of your portable oxygen concentrator during the flight. We are planning to expand this service to cover more flights in the near future. Express Line. You’ll need to show your mobile boarding pass at the following points: 1. The use of CBX is only available for passengers whose origin or destination is the Tijuana airport. Take it printed, stored in our app … E.g. I’m not positive but I’m pretty sure they saw my wink to indicate don’t you dare let them on this flight. We say yes to the dress! Check in at the airport. Once you check in using the Air … However unfortunately some airports cannot accept mobile boarding passes yet, these airports are: Agadir ; Essaouira; Fez; Nador ; Oujda; Marrakesh; Rabat ; Tangier ; Kefalonia; Volos; Nea Aghialos ; Tel Aviv ; Dalaman; Customers traveling from these airports must check in online … Payment of immigration rights (only if your stay is longer than 7 days). More info . We recommend that you pack the necessary medication and supplies in your carry-on bag; if possible, double the amount of medications you will need during your trip. Specifically, it is not until you click a button to expand the “Check-in … Find promos to domestic & international flights | Flight to your next destination with the most punctual airline After reading all the bad reviews we did all the homeworks: printed boarding pass and early at the airport. Terminal C, Miguel Aleman highway Km 24, Apodaca, NL, Mexico, C.P. Unprofessional and unfriendly staff. The kennel must be made of rigid material and must not measure more than 319 linear cm (126 linear inches). In case you deleted your mobile boarding pass from your phone or your phone stopped working for some reason, you can get a usual boarding pass at the self-service check-in kiosks, as well as at Air Astana check-in … You can do it in this same website or download our mobile app (available on iOS or Android); once there, you must enter your reservation code and last name to obtain your boarding pass once you accept the terms and conditions. Viva Air (Peru): Scam for boarding pass - See 816 traveler reviews, 92 candid photos, and great deals for Viva Air (Peru), at Tripadvisor. Do not leave your baggage unattended at the airport at any time. Choose a seat near the aisle for more comfortable access to the laboratories and to be able to move and stretch more freely, as well as walk down the aisle when allowed. See the list of approved portable oxygen concentrators here . You use your mobile boarding pass the same way you use a printed one. Hi. It looks like you do not have Viva Fan yet.Get it now and start saving money. Note: The cremated remains of your pet may be transported under the same conditions. Unaccompanied minors may not travel on international or connecting flights. along with the kennel, which must be made of rigid or semi-rigid material for dogs, and rigid material for cats. If you are planning to travel with your baby, it is important that you have all the necessary information when you book your flight. If you travel with your pet, you can check-in online, however, you must pick up your boarding pass at Viva’s counters at the airport, at least 2 hours before your flight. You can book a seat next to yours and pay the full fare and applicable taxes. The maximum dimensions allowed for your carry-on, including handles and wheels are: If your hand bag exceeds the weight or dimensions, you must check it in at the counter or in our service modules located in the waiting rooms. The transportation of perishable food is not allowed in checked baggage or international flights. In addition to the documents required for pets traveling in the passenger cabin, Viva must be certain that it can be transported safely and that the animal obeys instructions and maintains an appropriate behavior in public spaces, so it is necessary to present the document issued by some authority, organization or vet that endorses the certification of the service or emotional support animal. If you want to check-in a large musical instrument, you can do it from 449 MXN; for its protection, it is necessary to store it in an appropriate hard case and pack it correctly. Permitted use. Between both items, they should not weigh more than 10 kg (22lbs.) We have been standing in different lines for hours the few times we have been using their company.Never ever will we use Viva air again, we would rather pay 200 dollars more for a decent company. Not accepting an electronic boarding pass in 2019 is bad enough. A mobile boarding pass is a great choice if you don’t have access to a printer or you’ve mislaid your printed boarding passes in past. Avoid uncomfortable footwear as your feet can swell during the flight. … If you fly from or to Tijuana, and you are going to use Cross Border Xpress (CBX), take into account the following considerations: If you cross the CBX from the United States to Mexico,, syou can only use the bridge within 24 hours prior to the departure of your flight and you must present some documents. If you already have your reservation, you can add baggage here. Can I use one phone to display all my family’s mobile boarding passes? Twitter Link. Remove all tags from previous flights attached to the suitcase you are going to check-in. The best thing you can bring is time to spare. Have (or it seems that you have) an infectious or contagious disease such as tuberculosis, chicken pox or measles. Restrictions on the transport of liquids in carry-on bags do not apply in what you bring for your baby, so we advise you to travel with their favorite food and / or bottle without worries. Check in, get flight alerts, and view mobile boarding passes all right on your Android device of choice — making travling with VivaAerobus much more convenientAs an alternative to mobile apps, check out the website of VivaAerobus by clicking right here. For more information, página del Instituto National Institute of Migration (INM), United States +1 866 FLY VIVA (+1866 359 8482), You will not pay for their ticket (fee or taxes), but you will neither be able to take a carry-on nor check-in bags for the baby. If you are you are going to check-in your baggage, we recommend that you remove all of your valuables, important documents or medications (take the amount you need during the flight in your carry-on). 3. When you travel as much as we do, you learn a thing or two about what and how to pack. This is the version of our website addressed to speakers of English in the United States. Please go to your profile page and complete your profile. It is important that you consider that all minors between 2 and 17 years old must occupy their own seat and you will have to pay the full cost of their ticket and taxes; this entitles them to bring the same carry-on and / or checked baggage that an adult, taking into account the considerations of the travel modality chosen at the time of purchase. or measuring more than 319 linear cm (126 linear inches). As best I recall, after you have checked in the boarding pass is found in the "boarding pass" section automatically. Three of my loud friends booked the wrong date and they wouldn’t let them get another ticket. For greater safety and comfort of your pet, the carrier must be completely closed and with sufficient ventilation. Remember that, for safety reasons, minors cannot travel in seats located in the emergency exits. To board a flight within Mexico (domestic), you will have to present an official photo ID such as a passport, official ID (INE), driver's license or professional license, among others. Viva accepts appropriately packaged musical instruments either as part of your carry-on or as a special checked baggage item, depending on its weight, size and shape. Wear comfortable clothes and take a light jacket or sweater with you to adjust your temperature. Mobile boarding passes can be used along with paper boarding passes. Boarding Pass: Document issued by Viva Aerobus, ... cell phones or mobile devices. Viva Air Perú offers seat selection as an optional service, with 18 seats featuring additional legroom at the front of the cabin and in the exit rows. Finally, remember that insulin must be kept refrigerated, so look for a container with refrigerant gel to keep it at the right temperature. Please, consider that you must bring your own oxygen concentrator, which must fit and remain under the seat in front of you during the flight, therefore, you cannot occupy a seat in emergency exits. Viva Air (Colombia): Boarding Pass - See 1,804 traveller reviews, 208 candid photos, and great deals for Viva Air (Colombia), at Tripadvisor. While it's time to board the plane, let the kids walk and the babies crawl, it's the perfect time for kids to use up some of that extra energy before they have to sit for a while and make sure everyone goes to the bath before boarding. Simply connect to the Internet to view your boarding pass or present it to staff. VivaApp offers an alternative to the needs and habits of passengers. If traveling with more than one person, each boarding pass should be submitted on a separate sheet. In both cases, the maximum dimension, including handles and wheels, must not be greater than 158 linear cm (62 inches). If your baby is less than 7 days old, you must present a medical certificate that clearly expresses the authorization to travel by air. Official Identification of each Passenger, including Minors and Infants. But even worse is the fact that the Viva Air website does not explicitly state this policy. Take your dog or cat in the cabin from 949 MXN, as long as it is more than 8 weeks old, does not weigh more than 10 kg. So you’ll need to bring the mobile phone containing your boarding pass(es) to the airport, along with your accepted form of photo id. Everything Viva Air is doing is focused on getting more money out of you and it’s done in a way where you normally wouldn’t expect to get charged. Baggage delivered with any issue. Terminal C, Miguel Aleman highway Km 24, Apodaca, NL, Mexico, C.P. To facilitate your trip, it is recommended that at the time of your purchase or at least 48 hours before your flight, you notify us if you require any assistance.