(Multiple choice) a) Ate b… The future of work is hybrid: Work from home and the workplace. Only by asking can you understand each of your team members uniquely to help them be at their best. Remote work has been an overwhelming success for both employees and employers. After that, another team member, John, comes to you and explains that he and Jen figured out a solution. This often happens naturally when you’re working in close proximity. But when you’re not working side by side every day, that can be a lot harder. Measure the experience of remote education with these distance learning survey questions for students. Level of support needed: There is a presumption that working remotely is easy – one simply does what one would normally do, but at a different location. Managing remote employees has unique challenges. Outside of the work from home experience, there are other … Short on time, short on support: While working remotely, I have a space where I can focus on work. Building rapport is a bit different remotely. The best way to make an assessment is to distribute a remote work survey with thoughtful questions to generate the insights your company needs. During the pandemic, this question could be replaced by “How do you feel about the number of one-on-one and group meetings you have on a weekly basis? By assuming positive intent with remote team members, you’re able to build bonds with them easier and create an environment where remote team members feel more accepted. Communication and collaboration … We’ve all heard that remote work and distributed teams are the future. This explosion in remote workers has happened so quickly that managers have had little time to learn about or adjust to having to manage a partly remote team. Is this the right amount or would you like it to be more or less often? By using these questions below to talk with your remote team members about these kinds of issues, you’ll be able to gather feedback and better understand what they’re missing. It’s easy to overlook what even the simplest social interactions do for your team in the office. It opens feedback lines by normalizing that your team cares about optimizing work dynamics. Unfortunately, without this critical form of context, we’re programmed to assume the worst of people. ; The office is here to stay, but its role is set to change. It’s hard to always recognize who isn’t in the room. What do you do to take breaks/ recharge? Have you worked from home before? Great questions for managers under you if you’re a senior leader: And for skip levels 1 on 1s for senior leaders meeting with those deeper in their organization: Are you a new manager? How should corporate leaders, managers and individual workers shift to remote work … Learn how to do so in this post: And you should avoid these common mistakes when managing remote and having some people in person: Lessons from other managers & research that matters to you. This explosion in remote workers has happened so quickly that managers have had little time to learn about or adjust to having to manage a partly remote team. Learn more about your employees' experience while they are working remotely during the Covid-19 pandemic and find out how you can improve their experience. The best way to overcome this unfamiliarity is by asking the right questions. Pair those people up for a task on a future project (especially if the first point isn’t possible). Where are we consistent/inconsistent as a team? One of the biggest challenges of working remotely is communication. On a scale from 1-10, how easy is it for you to contribute during a meeting? Get our newsletter, event invites, plus product insights and research. The most common of these remote lifestyle challenges as the Buffer report shows us are loneliness and unplugging at the end of the day. The second is you will uncover issues by understanding better what some of their challenges they’re facing by working remotely. Read more for insights from experts Brian Kropp and James Atkinson. CEO Statement on the 2020 Remote Work Week Survey Results “The state of the U.S. job market shifted drastically in March 2020. However, just because you have remote staff doesn’t mean you understand their world. If you haven’t done it yourself before COVID, you may not realize the challenges your remote team members are facing. Sometimes remote employees feel more is happening at the office than really is (e.g., team meetings that they are not a part of, benefits they miss out on, etc.). Use this sample of Remote job interview questions to identify candidates who are good fits for your roles while working remotely. This isn’t true. (For example, obtaining a budget for them to improve their home office or get a co-working space. Belonging: This question helps you uncover how your direct report feels about the amount of contact they get and allows you to explain decision criteria around in-person gatherings. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. Remote management is the same as managing people in an office with you, right? As … (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? Learn more by asking for more context on comments. What equipment or process improvements would make things 10% better? #Coronavirus #CHRO #HR #GartnerHR Meetings culture: Team meetings are often harder on folks who are dialing in, yet easy to optimize. What were some challenges in your previous setups? Information flow: When working remotely, people sometimes feel out of the loop. View Culture Amp’s Employee Experience Lightpaper. Even simple day-to-day banter can build strong bonds for teams. Moving forward, what would your ideal workstation be? Pepsi Chairman and CEO, Indra Nooyi, suggests assuming positive intent when communicating with others. Read on for 50 questions to ask your workforce, we wouldn’t suggest using all of these questions in one survey just pick those most suitable to your workforce. Learn something today? For example, if they say ‘my high point is getting into a flow state with a project.’ Ask: ‘what creates a flow state for you?’. What we’ve found in our research is that working remotely requires a unique skill set that gets honed with time, including over-communication, clarifying expectations, assertiveness, proactivity, and more. This question will help you hear, from your remote employee’s perspective, small optimization ideas. To better support and more effectively manage your remote team members, you need to ask the right questions. But what does this trend look like in practice? Energy management: Listen for spots to help optimize time boundaries. Communication systems: When working remotely, it is particularly important to know which medium to use for which type of information. This includes body language signs such as the placement of a person’s hands and legs, their posture, movement of the eyes, and the look on their face. This question helps assess confusion spots in the system. However, it’s not just a lack of opportunities to bond face-to-face. That’s why we want to share some great questions you can use today to uniquely understand and support your remote employees. Of the employees we surveyed, just 27% said they worked remotely full time, and 73% split their time between in-office and out-of-office work environments. The questions below will help you understand how their day is structured and identify ways you may be able to help them. Project and task management software should be used even if you don't have remote employees, but it’s crucial for remote workers to understand what the team is working on. 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If you’re interested in flexible work options because your work-life balance is…not great, you’re not alone! ): With these questions, you’ll accomplish two key things: First, you’ll build empathy by understanding how they feel about working remotely and their average work day/routine. When do you use Slack, text, Jira, etc.? Support network: When working remotely, it is harder to make connections, yet an essential brain craving for all humans is to feel like we belong. A remote working survey will allow you to: Assess how well employees are adjusting to remote work Identify the resources and tools they need to work more comfortably from home It’s good to start a meeting on a high note. When you meet with other teammates, do you/ they turn your camera on? Working from home has unique challenges, one being a potential over-dependence on our devices. What do you like best and least about working remotely? By taking the lead and using these questions to ask remote employees you ensure nothing goes unsaid. This can make your remote team members feel isolated in more ways than one. Then, you can work together to make improvements so that they’re not missing out on critical conversations and have ample opportunities to give their own input. Read on to learn specifically crafted questions to ask remote employees on your team. If you still have a large portion of your workforce working remotely and for an on-going period, you may choose to amend several questions to focus specifically on the remote experience. Where Do You Prefer to Work? The COVID-19 pandemic changed learning in many unprecedented ways. Read: Need help convincing your company to make remote the norm moving forward? How do you manage conflicts or issues when working remotely? Your team may not volunteer information about these issues, but addressing them can improve their work life and the performance of your team as a whole. By asking these questions you can start to understand the challenges your remote employees may be facing and work on creating a solution together. Supporting remote employees is different, and in some ways harder, than employees in the office. Are you … Summary. We’ve found that managing an employee virtually requires the same skills as managing an in-person employee, but with a few added twists. Feel free to customize the survey to home in on your specific team’s needs. If they already … Note: With our survey to the Ocasta team, we used a - scale for our own survey to make our 1-10 questions more friendly. Environment analysis: This question helps you listen for ways to optimize setup and workflow. Learn. Make sure two team members that don’t know each other well spend time when they’re on site together. Most of the information we take in from a conversation is non-verbal. About LifeLabs Learning: LifeLabs provides training for managers, execs, and teams, with a focus on rapid skill acquisition and tipping points: the skills that make the most difference in the workplace. Remote Work Questions . What to ask candidates for remote jobs When interviewing candidates for remote positions, make sure they are able to perform their tasks offsite. Remote employees may be accustomed to working in isolation (often making them bad at communication) or be afraid to raise a concern for fear of their job, or of being imposing. You tell them it looks good and to run with it. Starting things off, here are 31 questions to ask remote employees. Who do you go to when you need support or have process suggestions or improvement ideas? But it’s harder to get to that point when communicating with someone remotely for the reasons above. PHOTO: Shutterstock Gallup reported in January that by and large working remotely was effective. 88% of employees believe that the frequency of communication from leaders has been effective. Which coworkers or departments do you wish you had more connection with? Our organization welcomes new methods of working and communicating to improve team productivity. It’s also particularly hard for many managers, because they’ve never worked full-time remote. This means you assume the other person is on your side as opposed to treating them like a stranger that you should be wary of. Print. If it’s a new experience for an employee then they’ll need extra … But when communicating online, outside of the occasional video chat, all you have to go off of is the other person’s words. Managerial relationship: This question helps you understand how to work best with your employee. When do you feel confused about which systems to use? Task tracking can help teams meet deadlines, set priorities, and understand the overall goal of the project. Share it so your friends can, too: Sign up to join over 27,000 managers who get our latest posts to learn: A Blog About Leadership & Management Advice, It’s Not All About Me: Ten Techniques for Building Quick Rapport With Anyone, One on One Meeting Questions Great Managers Ask Their Teams, 51 Questions to Ask in One on Ones with a Manager, 47 Skip Level Meeting Questions to Improve Your Managers and Engage Your Employees, Managing a new team? What is the high point of a typical day (for example, yesterday)? Both will help you work with them to help them have a great experience working remotely. Remote Work Survey In advance of the March 31 webinar, "Out of Office: Tools, Team, and Togetherness for WFH," we ask that you answer a few short survey questions, so that we can address attendees’ most pressing needs and questions. As an example, one easy hack LifeLabs Learning has found to quickly improve perceived meeting quality (PMQ) is to have each person in the in-person meeting dial in using their laptop and laptop camera and a jabra mic for the room. I am inspired by the purpose and mission of my organization? Perception/fairness markers: The human brain is wired to track comparisons between conditions, including in this case in-person vs. remote dynamics. When working in-person at the office it’s easier to have delineated boundaries for starting and stopping work. Teams who feel aligned towards their … But that remote team member (or members) didn’t catch any of that conversation. Asking the right questions can unlock insights that help you break through issues and better support your team. Motivation analysis: This question helps you find out what motivates and demotivates your direct reports. What is the low point of a typical day (for example, yesterday)? Creating relationship capital for your direct report is easy: you can link them to other people doing similar work, find ways to make their work more visible by creating demos, or set them up for informational interviews with relevant departments. Follow-on questions. Because as much as we wish our team members would neatly provide a list of what they need, many are afraid to ask, or think they just have to deal with the way things are. Not quite. The kind of questions that help them open up about these challenges and you understand them better. Asking ‘who do you connect with most often’ and the follow on questions helps you realize if your direct report needs help building out their network. Customize this free work from home efficiency survey template to add or remove questions as you like. But the right questions during your 1 on 1s can go a long way to helping them thrive. Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? 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